Privacy Policy

Smart Tiered Discounts: Bundles, Buy X Get Y & Free Gifts ("we", "our", or "the App") is developed and operated by Vedikzen PVT LTD ("Vedikzen PVT LTD", "we") and provides promotional and discount management tools for Shopify merchants.

Information We Collect

We may collect information necessary to install, operate, and support the App, including:

• Shopify store information (store name, domain, plan, and store ID)
• Merchant account and contact information
• App configuration and discount/promotion settings
• Subscription and billing status (processed via Shopify Billing — we do not store payment card details)
• Product and variant data selected for bundles, tiers, and Buy X Get Y / Free Gift rules
• Information provided when contacting customer support
• Basic usage and diagnostic data used to maintain app stability and security

How We Use Information

• Provide and operate the App
• Create and manage discount promotions configured by the merchant
• Configure and manage merchant subscriptions and billing
• Provide customer support
• Maintain application security and prevent abuse
• Troubleshoot technical issues
• Improve the App

Data Sharing

We do not sell merchant or customer data. Information may be shared with service providers strictly to operate the App (e.g. hosting and infrastructure providers), and with Shopify as required to deliver app functionality.

Data Security

We use reasonable technical and organizational measures designed to protect information handled by the App, including encryption in transit and access controls on production systems.

Data Retention

We retain information only as long as necessary to provide the App, meet legal requirements, resolve disputes, and enforce our agreements. Store data is deleted in line with Shopify's mandatory compliance webhooks.

Data Deletion

Merchants may request deletion of their applicable data by contacting support@vedikzen.com. The App also responds automatically to Shopify's customers/redact and shop/redact webhooks.

Third-Party Services

The App uses the Shopify API and may use additional service providers (such as hosting or analytics) strictly necessary to operate the App. Any such provider is bound by confidentiality and data-protection obligations.

Children's Privacy

The App is intended for use by Shopify merchants and is not directed at children. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date above.

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